MSP RFP Questionnaire

Please review the attached RFP PDF prior to completing this form

Company Name

Contact First Name

Contact Last Name

Phone

Multi-line address

國家／地區

地址

城市

郵遞區號／郵政編碼

RFP Submission Type

MSP

Other

Today's Date

年

月

天

Please describe your organization's experience supporting non-profit and HIPAA-regulated entities.

How do you propose delivering each service outlined in the Scope of Work? (Please address each sub-section individually.)

What methods do you use to ensure 24x7x365 support availability and SLA adherence?

Describe your approach to migrating legacy Active Directory to Microsoft 365, including risk mitigation.

What technologies and protocols do you use for endpoint protection, IDS/IPS, and BDR?

How will you manage real-time alerts and emergency interventions?

Provide a detailed staffing and escalation plan for handling support requests.

How do you ensure data privacy, HIPAA compliance, and audit readiness?

Detail your intranet implementation capabilities and examples of past deployments.

Provide a full, itemized cost proposal including onboarding, monthly services, and optional add-ons.

Include up to three references from clients with similar IT and compliance needs.

Please upload RFP and promotional materials for your company